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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Cook

June 13, 2025

5  out of  5
rating by Kristin Cook
"State Farm office in Madison is the best. Knowledgeable, patient, and super friendly. Reagan has been great to work with, she’s quick to follow up, makes sure I understand the policies and costs - she truly cares about their clients. Give her a call!"
We responded:
"Thank you, Kristin! I'm happy to hear about your positive experience with our Madison office. Reagan is indeed a valuable part of our team, and I'm glad she has been able to assist you effectively. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Sergio Martin

June 6, 2025

5  out of  5
rating by Sergio Martin
"Thank you Brittany for helping me find ways to lower my car insurance!"
We responded:
"Sergio, thank you for the fantastic rating! We're so glad you're satisfied with our service. If you ever need anything else, feel free to reach out. Have a great day!"
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Elijah Shinholster Sr

May 30, 2025

5  out of  5
rating by Elijah Shinholster Sr
"State Farm Insurance Is A Great Insurance, & the experience was super great (( Thanks Branden 😉😃"
We responded:
"Thank you, Elijah! I'm happy to hear that you had a super great experience with us. Branden is indeed a valuable part of our team, and I'm glad he could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kevin O'Toole

May 30, 2025

5  out of  5
rating by Kevin O'Toole
"10/10 service. Leslie put me in touch with Branden at the Milledgeville office and he did a great job answering all of my questions and getting everything taken care of. Smooth and quick process. Thanks!"
We responded:
"Kevin, thank you for your fantastic feedback! I'm delighted to hear that Leslie connected you with Branden and that he provided excellent service. It's great to know the process was smooth and efficient for you. Let us know if there's anything else we can assist you with!"
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Jamontae Clark

May 27, 2025

5  out of  5
rating by Jamontae Clark
"Big shoutout to BRITTANY for always taking care of my insurance needs and making sure everything is good .. Thank you Brittany for all you do !!!!"
We responded:
"Thank you, Jamontae, for your wonderful feedback! I'm delighted to hear that Brittany has been taking such great care of your insurance needs. We truly appreciate your kind words and are here to assist you with any future questions or needs."
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calvin moon

May 16, 2025

5  out of  5
rating by calvin moon
"Ericka served me with best attention and knowledge..😀"
We responded:
"Thank you, Calvin, for sharing your experience! I'm glad to hear that Ericka provided you with such attentive and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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eric rahmaan

May 2, 2025

5  out of  5
rating by eric rahmaan
"I worked with Erika she is a very good employee.She knows her job very well and me and my wife gives her a 5 star on her service that she provided for my family Great Job Erika Well Done"
We responded:
"Thank you, Eric, for sharing your experience! I'm happy to hear that Erika provided excellent service to you and your family. Your kind words mean a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Eric Rahmaan

May 2, 2025

5  out of  5
rating by Eric Rahmaan
"Erika was a very knowledgeable person on getting my insurance set up.She is a very good employee and I give her 5 stars on her work ethic Very Good"
We responded:
"Thank you, Eric, for sharing your experience! I'm happy to hear that Erika was able to assist you effectively with setting up your insurance. Her dedication and expertise are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Elliott Canada

May 1, 2025

5  out of  5
rating by Elliott Canada
"The rep Brandon I spoke with had a great personality and very good communication. I really appreciate all his help!!!"
We responded:
"Thank you, Elliott, for your wonderful feedback! I'm happy to hear that Brandon's personality and communication made a positive impact. We appreciate your kind words and are here to assist with any future needs or questions you may have!"
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sharon sorensen

April 23, 2025

5  out of  5
rating by sharon sorensen
"Tammy has been the best to work with! So respectful, prompt and efficient. So grateful for them."
We responded:
"Thank you, Sharon, for your wonderful feedback! I'm delighted to hear that Tammy has provided you with respectful, prompt, and efficient service. We're grateful to have her as part of our team!"
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Ilyssa Lindsey

April 23, 2025

5  out of  5
rating by Ilyssa Lindsey
"Ericka helped me figure out my insurance really quick and easy, definitely recommend!!"
We responded:
"Thank you, Ilyssa! I'm glad to hear that Ericka made your insurance experience quick and easy. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Shameika Williams

April 17, 2025

5  out of  5
rating by Shameika Williams
"I personally had the experience of working with Mrs. Ericka Trawick; she made the process so easy and efficient for me that she was able to get me business insurance at a reasonable price and renter’s insurance at reasonable price as well! Thank you much E and will definitely be sending more people your way! Thank you State Farm as well!"
We responded:
"Thank you, Shameika, for sharing your experience! I'm glad to hear that Ericka made the process easy and efficient for you. We appreciate your recommendation and look forward to helping anyone you send our way. If you have any further questions or need assistance, feel free to reach out!"
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Tina Gillian

April 17, 2025

5  out of  5
rating by Tina Gillian
"We love our agents! So helpful any time we need them!"
We responded:
"Thank you, Tina! I'm glad to know that our team has been helpful whenever you need us. Your support means a lot to us."
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Jeanine Martinez

April 17, 2025

5  out of  5
rating by Jeanine Martinez
"Sara from Ed Freeman’s office was extremely helpful in filing my claim. She even followed up with me a couple of days later to make sure everything went smoothly and gave me the opportunity to ask any questions that I may have had. She was very friendly and efficient—a winning combination!"
We responded:
"Thank you, Jeanine, for sharing your experience! I'm glad Sara was able to assist you and ensure everything went smoothly. Her friendly and efficient service is something we truly value. If you have any more questions, feel free to reach out to our office anytime."
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Gerardo Reyed

April 14, 2025

5  out of  5
rating by Gerardo Reyed
"State Farm has the most amazing people working with them and I’m very grateful for the best service. I’m very thankful for them and their corporation."
We responded:
"Thank you, Gerardo, for your kind words! I'm glad to hear that you had a positive experience with our team. We truly appreciate your gratitude and are here to assist you with any further needs."
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Shelia Trawick

April 4, 2025

5  out of  5
rating by Shelia Trawick
"I loved working with Ericka. She made buying my life insurance easy."
We responded:
"Thank you, Shelia, for sharing your experience! I'm happy to hear that Ericka made the process of buying insurance easy for you. We're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
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Miranda Roberts

April 4, 2025

5  out of  5
rating by Miranda Roberts
"Ericka Trawick was very personable and was a great help when figuring out what coverage is right for me and my family."
We responded:
"Hey, Miranda! Thanks so much for letting us know that Ericka was able to help you find the right coverage for your family. We're lucky to have team members like her who are dedicated to ensuring our customers have the appropriate insurance for each stage of life. We appreciate your support!"
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lemaunze bryant

March 22, 2025

5  out of  5
rating by lemaunze bryant
"Thank you Ericka Trawick for your amazing service. You got me out of an overpaying insurance plan to a better plan at a lower cost. You were fast, efficient, and communicated with me very well the terms of my policy. Thank you so much!"
We responded:
"Thank you, Lemaunze, for sharing your experience! I'm happy to know that Ericka was able to assist you in finding a more suitable insurance plan at a better rate. Her efficiency and clear communication are truly valued here. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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yewpheng vanchiasong

March 18, 2025

5  out of  5
rating by yewpheng vanchiasong
"Tammy and Branden were absolute Rockstars. First by being patient as I searched(fir almost 2 months) to compare rates AND they saved me over $300 a month insuring my 2 vehicles."
We responded:
"Thank you, Yewpheng, for sharing your experience! I'm happy to hear that Tammy and Branden were able to assist you with patience and help you save. Their dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Josh Hill

March 17, 2025

5  out of  5
rating by Josh Hill
"Branden @ Statefarm is the best, he did an excellent job giving me prompt service, and also answered all my questions. That's what great Customer service is about!!"
We responded:
"Thank you, Josh, for sharing your experience! I'm happy to know that Branden provided you with prompt service and answered all your questions. That's the level of service we strive for every day. If you have any more questions or need assistance in the future, feel free to reach out!"
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Tashetta Scruggs

February 19, 2025

5  out of  5
rating by Tashetta Scruggs
"Brittany , plays a very important role in my life. Her courtesy and commitment to keeping my family up to date on a information needed for our policies. Thank you for your help!"
We responded:
"Thank you, Tashetta, for sharing your experience! I'm happy to know that Brittany has been such an important part of your journey with us. Her dedication to keeping you informed is truly appreciated. If you ever need further assistance or have any questions, please feel free to reach out."
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Charles Scruggs

February 18, 2025

5  out of  5
rating by Charles Scruggs
"Brittany has been always helpful and courteous to me and my family. Always keeping me up to date on everything"
We responded:
"Thank you, Charles, for your wonderful feedback! I'm happy to hear that Brittany has been helpful and courteous to you and your family. Keeping you informed is important to us."
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Chris Wright

February 13, 2025

5  out of  5
rating by Chris Wright
"Good people to work with. Britney is always a joy and so ready to help."
We responded:
"Thank you, Chris! I'm glad to hear that you find our team great to work with. Britney truly is a joy, and we're grateful to have her on our team. If you ever have questions, feel free to reach out."
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Matthew Raetz

February 12, 2025

5  out of  5
rating by Matthew Raetz
"Everyone at the office is knowledgeable, and accommodating to all my insurance needs."
We responded:
"Thank you, Matthew! I'm glad to know our team has been able to meet your insurance needs effectively. We appreciate your feedback and are here to assist you with any future questions or needs."
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Sonja Palmer

February 6, 2025

4  out of  5
rating by Sonja Palmer
"I love this office customer service. Brittany is amazing. She makes each reminder personal, she’s very friendly and helpful. Brittany helps keep me on my toes. I am so thankful for her."
We responded:
"Thank you, Sonja, for sharing your experience with our office! I'm glad to hear that Brittany has been so helpful and friendly. Her dedication to providing personalized service is truly appreciated. If you have any questions or need further assistance, feel free to reach out. We're here to help!"